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1

Customer knowledge management via social media: the case of Starbucks

Chua, Alton Y.K, Banerjee, Snehasish

Journal:

Journal of Knowledge Management

Year:

2013

Language:

english

File:

PDF, 123 KB

english, 2013

2

Is it real? A study on detecting deepfake videos

Thaw, Nyein Nyein, July, Thin, Wai, Aye Nu, Goh, Dion HoeâLian, Chua, Alton Y.K.

Journal:

Proceedings of the Association for Information Science and Technology

Year:

2020

File:

PDF, 313 KB

2020

3

Quality assurance in online education: The Universitas 21 Global approach

Alton Chua, Wing Lam

Journal:

British Journal of Educational Technology

Year:

2007

Language:

english

File:

PDF, 146 KB

english, 2007

4

A knowledge management perspective on Art Education

Alton Y.K. Chua, Swee Kiang Heng

Journal:

International Journal of Information Management

Year:

2010

Language:

english

File:

PDF, 260 KB

english, 2010

5

A Framework for Knowledge Management Implementation

Journal:

Journal of Information & Knowledge Management

Year:

2003

Language:

english

File:

PDF, 99 KB

english, 2003

6

[IEEE 2018 4th International Conference on Information Management (ICIM) - Oxford (2018.5.25-2018.5.27)] 2018 4th International Conference on Information Management (ICIM) - Tracing the growth of IMDb reviewers in terms of rating, readability and usefulness

Banerjee, Snehasish, Chua, Alton Y. K.

Year:

2018

Language:

english

File:

PDF, 228 KB

english, 2018

7

How do users respond to online rumor rebuttals?

Pal, Anjan, Chua, Alton Y.K., Hoe-Lian Goh, Dion

Journal:

Computers in Human Behavior

Year:

2020

File:

PDF, 866 KB

2020

8

The design and implementation of a simulation game for teaching knowledge management

Alton Y.K. Chua

Journal:

Journal of the American Society for Information Science and Technology

Year:

2005

Language:

english

File:

PDF, 136 KB

english, 2005

9

Sticky knowledge: barriers to knowing in the firm. Gabriel Szulanski. Sage Publications, 2003, ISBN: 0761961429 (hardback), 0761961437 (paperback)

Journal:

Knowledge and Process Management

Year:

2005

Language:

english

File:

PDF, 42 KB

english, 2005

10

A theoretical framework to identify authentic online reviews

Banerjee, Snehasish, Y.K. Chua, Alton

Journal:

Online Information Review

Year:

2014

Language:

english

File:

PDF, 119 KB

english, 2014

11

Intentions to trust and share online health rumors: An experiment with medical professionals

Chua, Alton Y.K., Banerjee, Snehasish

Journal:

Computers in Human Behavior

Year:

2018

Language:

english

File:

PDF, 472 KB

english, 2018

12

[ACM Press the 12th International Conference - Langkawi, Malaysia (2018.01.05-2018.01.07)] Proceedings of the 12th International Conference on Ubiquitous Information Management and Communication - IMCOM '18 - Salient Beliefs about Sharing Rumor Denials on the Internet

Pal, Anjan, Chua, Alton Y. K., Goh, Dion Hoe-Lian

Year:

2018

Language:

english

File:

PDF, 330 KB

english, 2018

13

[IEEE 2020 6th International Conference on Information Management (ICIM) - London, United Kingdom (2020.3.27-2020.3.29)] 2020 6th International Conference on Information Management (ICIM) - Reviewing the Landscape of Research on Influencer-generated Content

Chen, Xiaoyu, Alton Chua, Y.K.

Year:

2020

File:

PDF, 157 KB

2020

14

A tale of two hurricanes: Comparing Katrina and Rita through a knowledge management perspective

Alton Y.K. Chua

Journal:

Journal of the American Society for Information Science and Technology

Year:

2007

Language:

english

File:

PDF, 232 KB

english, 2007

15

Mobile content contribution and retrieval: An exploratory study using the uses and gratifications paradigm

Alton Y.K. Chua, Dion Hoe-Lian Goh, Chei Sian Lee

Journal:

Information Processing & Management

Year:

2012

Language:

english

File:

PDF, 516 KB

english, 2012

16

Narcissism, extraversion and adolescents’ self-presentation on Facebook

Eileen Y.L. Ong, Rebecca P. Ang, Jim C.M. Ho, Joylynn C.Y. Lim, Dion H. Goh, Chei Sian Lee, Alton Y.K. Chua

Journal:

Personality and Individual Differences

Year:

2011

Language:

english

File:

PDF, 185 KB

english, 2011

17

Knowledge management system architecture: a bridge between KM consultants and technologists

Journal:

International Journal of Information Management

Year:

2004

Language:

english

File:

PDF, 206 KB

english, 2004

18

Why the whole is less than the sum of its parts: Examining knowledge management in acquisitions

Alton Y.K. Chua, Dion H. Goh

Journal:

International Journal of Information Management

Year:

2009

Language:

english

File:

PDF, 217 KB

english, 2009

19

Knowledge sharing: a game people play

Journal:

Aslib Proceedings

Year:

2003

Language:

english

File:

PDF, 137 KB

english, 2003

20

So fast so good: An analysis of answer quality and answer speed in community Question-answering sites

Chua, Alton Y. K., Banerjee, Snehasish

Journal:

Journal of the American Society for Information Science and Technology

Year:

2013

Language:

english

File:

PDF, 197 KB

english, 2013

21

[ACM Press the 11th International Conference - Taipei, Taiwan (2009.08.12-2009.08.15)] Proceedings of the 11th International Conference on Electronic Commerce - ICEC '09 - A factor analytic approach towards determining mobile tourism services

Goh, Dion H., Ang, Rebecca P., Alton, Y. K. Chua, Lee, Chu Keong

Year:

2009

Language:

english

File:

PDF, 445 KB

english, 2009

22

The influence of social interaction on knowledge creation

Journal:

Journal of Intellectual Capital

Year:

2002

Language:

english

File:

PDF, 359 KB

english, 2002

23

[IEEE 2013 Tenth International Conference on Information Technology: New Generations (ITNG) - Las Vegas, NV, USA (2013.04.15-2013.04.17)] 2013 10th International Conference on Information Technology: New Generations - Characteristics of Social Network Fatigue

Ravindran, Thara, Chua, Alton Y.K., Hoe-Lian, Dion

Year:

2013

Language:

english

File:

PDF, 215 KB

english, 2013

24

Knowledge outsourcing: an alternative strategy for knowledge management

Lam, Wing, Chua, Alton Y.K.

Journal:

Journal of Knowledge Management

Year:

2009

Language:

english

File:

PDF, 299 KB

english, 2009

25

Antecedents and effects of social network fatigue

Ravindran, Thara, Yeow Kuan, Alton Chua, Hoe Lian, Dion Goh

Journal:

Journal of the Association for Information Science and Technology

Year:

2014

Language:

english

File:

PDF, 747 KB

english, 2014

26

[IEEE 2014 Science and Information Conference (SAI) - London, UK (2014.8.27-2014.8.29)] 2014 Science and Information Conference - Applauses in hotel reviews: Genuine or deceptive?

Banerjee, Snehasish, Chua, Alton Y. K.

Year:

2014

Language:

english

File:

PDF, 203 KB

english, 2014

27

A checklist for evaluating open source digital library software

Hoe‐Lian Goh, Dion, Chua, Alton, Anqi Khoo, Davina, Boon‐Hui Khoo, Emily, Bok‐Tong Mak, Eric, Wen‐Min Ng, Maple

Journal:

Online Information Review

Year:

2006

Language:

english

File:

PDF, 582 KB

english, 2006

28

[IEEE 2014 Ninth International Conference on Digital Information Management (ICDIM) - Phitsanulok, Thailand (2014.9.29-2014.10.1)] Ninth International Conference on Digital Information Management (ICDIM 2014) - Understanding the process of writing fake online reviews

Banerjee, Snehasish, Chua, Alton Y. K.

Year:

2014

Language:

english

File:

PDF, 92 KB

english, 2014

29

In search of patterns among travellers' hotel ratings in TripAdvisor

Banerjee, Snehasish, Chua, Alton Y.K.

Journal:

Tourism Management

Year:

2016

Language:

english

File:

PDF, 514 KB

english, 2016

30

The dark side of successful knowledge management initiatives

Chua, Alton Y.K.

Journal:

Journal of Knowledge Management

Year:

2009

Language:

english

File:

PDF, 186 KB

english, 2009

31

Why KM projects fail: a multi‐case analysis

Chua, Alton, Lam, Wing

Journal:

Journal of Knowledge Management

Year:

2005

Language:

english

File:

PDF, 211 KB

english, 2005

32

DGIST: a digital game for international students' adjustment

Bisadi, Maryam, Y.K. Chua, Alton

Journal:

Interactive Technology and Smart Education

Year:

2014

Language:

english

File:

PDF, 492 KB

english, 2014

33

Analyzing review efficacy on Amazon.com: Does the rich grow richer?

Chua, Alton Y.K., Banerjee, Snehasish

Journal:

Computers in Human Behavior

Year:

2017

Language:

english

File:

PDF, 401 KB

english, 2017

34

[IEEE 2017 Twelfth International Conference on Digital Information Management (ICDIM) - Fukuoka (2017.9.12-2017.9.14)] 2017 Twelfth International Conference on Digital Information Management (ICDIM) - Rumor verifications on Facebook: Click speech of likes, comments and shares

Chua, Alton Y. K., Banerjee, Snehasish

Year:

2017

Language:

english

File:

PDF, 139 KB

english, 2017

35

[IEEE 2018 4th International Conference on Information Management (ICIM) - Oxford, United Kingdom (2018.5.25-2018.5.27)] 2018 4th International Conference on Information Management (ICIM) - Classification of rumors and counter-rumors

Pal, Anjan, Chua, Alton Y. K.

Year:

2018

Language:

english

File:

PDF, 233 KB

english, 2018

36

Trust in Online Hotel Reviews across Review Polarity and Hotel Category

Banerjee, Snehasish, Chua, Alton Y.K.

Journal:

Computers in Human Behavior

Year:

2018

Language:

english

File:

PDF, 745 KB

english, 2018

37

How alluring is the online profile of tour guides?

Banerjee, Snehasish, Chua, Alton Y.K.

Journal:

Annals of Tourism Research

Year:

2020

File:

PDF, 652 KB

2020

38

An analysis of the delayed response to Hurricane Katrina through the lens of knowledge management

Alton Y.K. Chua, Selcan Kaynak, Schubert S.B. Foo

Journal:

Journal of the American Society for Information Science and Technology

Year:

2007

Language:

english

File:

PDF, 273 KB

english, 2007

39

The shift towards multi-disciplinarity in information science

Alton Y.K. Chua, Christopher C. Yang

Journal:

Journal of the American Society for Information Science and Technology

Year:

2008

Language:

english

File:

PDF, 895 KB

english, 2008

40

Indagator: Investigating perceived gratifications of an application that blends mobile content sharing with gameplay

Chei Sian Lee, Dion Hoe-Lian Goh, Alton Y. K. Chua, Rebecca P. Ang

Journal:

Journal of the American Society for Information Science and Technology

Year:

2010

Language:

english

File:

PDF, 2.29 MB

english, 2010

41

Fight or unite: Investigating game genres for image tagging

Dion Hoe-Lian Goh, Rebecca P. Ang, Chei Sian Lee, Alton Y.K. Chua

Journal:

Journal of the American Society for Information Science and Technology

Year:

2011

Language:

english

File:

PDF, 6.95 MB

english, 2011

42

The rise and fall of a community of practice: a descriptive case study

Alton Y. K. Chua

Journal:

Knowledge and Process Management

Year:

2006

Language:

english

File:

PDF, 99 KB

english, 2006

43

A study of Web 2.0 applications in library websites

Alton Y.K. Chua, Dion H Goh

Journal:

Library & Information Science Research

Year:

2010

Language:

english

File:

PDF, 209 KB

english, 2010

44

Choosing communication portfolios to accomplish tasks: The effects of individual differences

Chei Sian Lee, Dion Hoe-Lian Goh, Alton Y.K. Chua, Brendan Luyt

Journal:

Computers & Education

Year:

2009

Language:

english

File:

PDF, 213 KB

english, 2009

45

[IEEE 2010 Seventh International Conference on Information Technology: New Generations - Las Vegas, NV, USA (2010.04.12-2010.04.14)] 2010 Seventh International Conference on Information Technology: New Generations - Mobile Alternate Reality Gaming Engine: A Usability Evaluation

Chua, Alton Y. K, Goh, Dion H., Lee, Chei-Sian, Tan, Keng-Tiong

Year:

2010

Language:

english

File:

PDF, 228 KB

english, 2010

46

Social question answering: Analyzing knowledge, cognitive processes and social dimensions of micro-collaborations

Blooma, Mohan John, Kurian, Jayan Chirayath, Chua, Alton Yeow Kuan, Goh, Dion Hoe Lian, Lien, Nguyen Huong

Journal:

Computers & Education

Year:

2013

Language:

english

File:

PDF, 898 KB

english, 2013

47

Understanding review helpfulness as a function of reviewer reputation, review rating, and review depth

Chua, Alton Y.K., Banerjee, Snehasish

Journal:

Journal of the Association for Information Science and Technology

Year:

2015

Language:

english

File:

PDF, 340 KB

english, 2015

48

Web 2.0 applications in government web sites

Chua, Alton Y.K., Goh, Dion H., Ang, Rebecca P.

Journal:

Online Information Review

Year:

2012

Language:

english

File:

PDF, 120 KB

english, 2012

49

Knowledge access, creation and transfer in e‐government portals

Hoe‐Lian Goh, Dion, Yeow‐Kuan Chua, Alton, Luyt, Brendan, Sian Lee, Chei

Journal:

Online Information Review

Year:

2008

Language:

english

File:

PDF, 112 KB

english, 2008

50

[IEEE 2011 Eighth International Conference on Information Technology: New Generations (ITNG) - Las Vegas, NV, USA (2011.04.11-2011.04.13)] 2011 Eighth International Conference on Information Technology: New Generations - Quadripartite Graph-based Clustering of Questions

Blooma, Mohan John, Chua, Alton Y.K., Goh, Dion Hoe-Lian

Year:

2011

Language:

english

File:

PDF, 346 KB

english, 2011